===Troubleshooting: An Out-Of-Date Report Appears===

In some cases, you might find that a report appears and is sent out, but it is for an //earlier date range//.

There are a couple of possible solutions to the problem.
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==Option 1==

The [[report_list:welcome|reporting addon]] finds the 'latest' copy of a report in an extremely simple way - it sorts the PDF reports in your folder in descending order and uses the first one it finds.

This works well - except if you **rename your report**.

If you've recently renamed your report, you should **delete all old PDF, PNG and other output files from the report folder**.
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==Option 2==

The report might be failing, but it isn't being **seen** as a failure by the system. Open the report using the web UI and make sure there aren't any errors.

If unsure, open the **log.txt** file in the reports folder and run the command you'll find in there - this will run the report //interactively//, allowing you to see any error messages.

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[[common_issues|Other Issues]]