Signl4 Event Notifications
There are two ways of setting up Signl4.
You can have alerts that stay active in the system until they are acknowledged by staff, or alerts that automatically close themselves once the alarm condition stops.
Method 1: Always Require Acknowledgement
On URL:
signl4://{secret}?alerting_scenario=single_ack&external_id={id}&status=new
Method 2: Auto Acknowledge
On URL:
signl4://{secret}?alerting_scenario=single_ack&external_id={id}&status=new
Off URL:
signl4://{secret}?alerting_scenario=single_ack&external_id={id}&status=resolved
Notes
The key here is the status value. By giving an external_id parameter that is unique to each ARDI alert and a status of new when the alert is raised, the alert gets created in Signl4.
In the second solution, when the alert condition stops, a notification is sent that resolves the alert, closing it off.