Logging and Diagnostics

The reporting system offers log files to help you diagnose issues.

Generation Log

You'll find this in the log.txt next to the Python file.

It includes the full command-line syntax used to launch the Python script, so you can run it manually and debug any issues.

It also contains the last line of output from the Python script, which can sometimes be useful.

Transmission Log

When sending emails, the base report directory will contain individual log files for each different title of mailout.

For example, if you send a report titled 'Daily', you'll get a file named transmission_daily.log. This contains a log of the major steps in creating and distributing your report.

Common Issues / FAQ

You can take a look at our list of common issues if you're having trouble.